Return Policy
At Pura Everyday, we want you to love every product you bring into your routine. If something isn't right, we're here to help.
Returns We accept returns within 30 days of delivery. Items must be unused, in their original packaging, and in the same condition you received them. Due to the nature of our skincare and wellness products, we are unable to accept returns on opened or used items unless the product is defective or damaged.
Damaged or Defective Items If your order arrives damaged or defective, please contact us within 7 days of delivery at hello@puraeveryday.com with a photo of the item and your order number. We'll make it right with a replacement or full refund.
Refunds Once your return is received and inspected, we'll notify you by email. Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges We do not offer direct exchanges at this time. If you'd like a different product, please return your original item and place a new order.
Non-Returnable Items
- Digital downloads
- Gift cards
- Opened skincare or wellness products (unless defective)
How to Start a Return Email us at hello@puraeveryday.com with your order number and reason for return. We'll send you instructions within 1–2 business days.
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